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Privacy policy

This notice explains how personal data is processed when you visit our website or contact us. Swiss data protection law applies.

Controller

Halterra AG
Seestrasse 693
8706 Meilen
Switzerland

Contact form

Visiting the website

When you visit our website, technical connection data is transmitted to the servers involved. This includes your IP address, the time and destination of the request, and information sent by your browser about the browser, operating system and, where applicable, the referring page. This data is used to deliver the website, maintain operational security and resolve faults.

Hosting and domain

Our website is hosted by Railway Corporation (USA) in a European hosting region. Railway processes technical connection data to provide and secure the service. Operations and support also take place in the USA, so data may be processed there. Information on the provider’s processing and retention practices is available in Railway’s privacy policy.

We use GoDaddy to manage the domain and redirect halterra.ch to www.halterra.ch. When this redirect is used, GoDaddy receives the connection data required for the request, particularly your IP address and the requested address. Data may also be processed in the USA in this context. Further information is available in GoDaddy’s privacy policy.

Cookies, fonts and content

The website does not use analytics or advertising trackers. The website code does not set cookies or store data in local browser storage. Fonts, images and other design elements are loaded from our own web server. No external maps, social media plugins or video players are embedded.

Contact form

When you submit our contact form, your name, email address and message are transmitted to the form service FormSubmit and forwarded to the central mailbox responsible for enquiries for our company. We use these details to respond to your enquiry and for related correspondence. The website does not maintain a separate contact database.

FormSubmit processes the form contents and technical connection data to provide the delivery service and prevent misuse. According to its documentation, submissions are retained in the service’s archive for 30 days. See the FormSubmit privacy policy and service documentation for further information. You can also contact us by post at the address above.

Retention and security

Correspondence is retained according to the purpose of the enquiry and any applicable statutory retention or documentation obligations. Technical operational data is subject to the retention policies of the infrastructure providers named above. Connections to our website are encrypted using HTTPS.

Your rights

Under applicable data protection law, you may request access to your personal data and its correction or deletion. Where the legal requirements are met, you may object to processing or request the release or transfer of your data. Please use the Contact form to do so. You may also contact the Federal Data Protection and Information Commissioner (FDPIC).